Application Manager IT

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a76kl

Position reports to
IS Service Owner
Your Responsibilities Own and govern the CMS platform and digital communication tools, ensuring transparency with senior stakeholders. Prioritise improvements based on business strategy, manage the development roadmap, and drive adoption across the organization.
Lead service delivery excellence by managing day‐to‐day operations across internal IS teams, GBS IS units, and external suppliers, ensuring service requests and incidents are fulfilled within agreed SLAs and OLAs.
Drive alignment between business and IT by collaborating with stakeholders to identify requirements, validate expected outcomes, and ensure application services consistently meet customer needs.
Manage financial accountability including budget ownership, cost charge‐out to business units, and ongoing assessment of efficiency improvements based on technology, financial, and functional feasibility.
Ensure data quality and information consistency by working iteratively with the business to validate system‐generated reports, assess data integrity,



and support compliance with Information Produced by Entity (IPE) requirements.
Lead incident, problem, and change management by overseeing root cause analysis, defining workarounds, and coordinating resolution across teams to restore services within agreed SLA timelines.
Maintain a robust IS governance framework by steering reference teams and steering committees, managing vendor relationships, and ensuring adherence to corporate IS policies, security standards, and external legislation.
Contribute to IS strategy by collaborating with the Head of Business IS and other IS leaders to shape the overall application roadmap in alignment with ABB's global IS strategy and business objectives.
Develop and lead people by building competence within the team, promoting a high‐performance culture, and guiding geographically dispersed teams toward shared goals.
Qualifications For The Role
Master's degree in Information Technology, Busi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a76kl