CRM & Web Advisor

05 ago - Italia
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About Us We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments.
We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our customers demand.
We pair the expertise and power of our global reach with the care and knowledge of local proximity. This brings innovation, technology and sustainability together to answer the specific needs of our customers. All while continuing to reduce our and their impact on the planet.
Our people take ownership to deliver on this promise every day.
We are a global Company with a local reach, operating in more than 50 Countries worldwide with 5.300 employees of 40 different nationalities, 12 state‐of‐the‐art plants and 4 innovation centers. We are part of Yokohama Rubber Co., Ltd., a global leader in the tire industry with 1094 billion yen in revenues (approx. 6.7 billion euro),



approximately 34,000 people around the globe and with operations in more than 120 countries.
If you have an entrepreneurial mindset, enjoy taking responsibilities and getting things done in the right way, join us We are plenty of opportunities to grow and develop in a truly dynamic and easy‐going environment.
Summary Of The Role The CRM & Web Advisor is responsible for driving the effective use and continuous improvement of CRM systems and web platforms to support sales, marketing, and customer service activities. The role ensures seamless user interaction with CRM tools, promotes data‐driven decision‐making, and enhances the overall customer journey across digital touchpoints.
Tasks And Responsibilities Collaborate with sales and IT to identify new features and development opportunities
Continuously assess the CRM system's performance and functionalities, recommending and implementing improvements to enhance efficiency and user experience

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