Tiffany & Co. VIE - Retail Support Coordinator (CRM &Operations) - Based in Milan
Pubblicato il 05-08-2026 - Altro in Italia
joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. The Retail Support Coordinator will work closely with the Headquarter Retail Team, partnering also with all Stores and Headquarter functions.
Strategy & Analysis: Assist in implementing regional CRM and business development initiatives. Monitor performance via weekly/monthly dashboards and data reporting. Ability to support the CRM initiatives at cluster level.
Operational Support: Support daily in-store activities and help roll out updated work methods and headquarters projects. Passion for Operations department and desire to create best practice to optimize the service in store.
Training & Tools: Act as the "key-user" for internal software. Provide regular training to teams on new features and digital tools.
Client Engagement:
Help drive customer loyalty programs and clienteling culture to improve long-term retention and experience.
Team Collaboration: Partner with Retail Performance and Learning managers to identify growth opportunities and support team development.
International profile (not Italian citizen)
Previous experience in Retail (both on the field and head office)
Previous experience in CRM or Operations in a retail company is a plus
Good understanding of retail stores processes and procedures
Previous experience in data analysis
Desire to grow in a dynamic environment
Strong networking skills, with ability to build rapport quickly
Flexibility to travel in the stores of the cluster (Italy, Spain, Turkey)
Fluent in English, Italian will be a valuable plus
Available to relocate in Milan
July 2026
Tempo pieno collaboration