Customer Service – Italian speaker in Lisbon

05 ago - Italia
Teleperformance Portugal

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our Client is a leading company in its sector, and together we are looking for professionals who can help us deliver exceptional service. Together, we make a difference and lead the market.

What you'll do

- Inbound Customer service for bookings, purchases of services or goods;
- Manage customer requests and clarify any doubts;
- Deliver a positive attitude towards the brand;
- Management of changes, adjustments, complaints and any other customer concerns.

What you'll need

- Fluent written and verbal communication skills in Italian (C2);
- Good knowledge of English (minimum B2);
- Experience in customer service (preferred);
- Agile in computer skills from the user’s perspective;




- Excellent communication and interpersonal skills and team spirit;
- Able to handle confidential and/or highly sensitive information.

Benefits

- Health Insurance from the moment you join our team;
- Relocation assistance – TP Housing + initial and annual flights;
- Guaranteed meal allowance included on top of your base salary;
- Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
- Access Portuguese language courses, sport activities and social events;
- Grow with us through our initial and continuous training and personal development;
- Easy public transport access to our offices.

#IT-AB

Job Type: Full-time

Work Location: In person

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