Floor Manager & Vic Client Experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a8e7b

ppLa DoubleJ is looking for an experienced and passionate bFloor Manager /b with a strong luxury retail background and a natural talent for building meaningful relationships with VIC and high-spending clients.
/p pThis role is key in driving the daily performance of the boutique, leading the sales team, elevating client experience and supporting the growth of our most valuable client base.
The ideal candidate combines strong leadership skills with a client?centric mindset and a genuine passion for luxury fashion and lifestyle.
/p h3Role Mission /h3 ul liLead and inspire the sales team, fostering a culture of excellence, hospitality and performance.
/li liEnsure an exceptional and consistent customer experience in line with La DoubleJ values and standards.
/li liBuild, develop and maintain long?term relationships with VIC and top?spending clients.
/li liSupport and coach the team in clienteling activities and achievement of commercial objectives.
/li liMonitor boutique performance and identify opportunities to drive business growth.
/li liOrganize private appointments, exclusive experiences and events dedicated to key clients.
/li liPartner with Retail Management to implement commercial and customer engagement strategies.
/li liLeverage CRM tools to monitor client activity and support loyalty?building initiatives.
/li /ul h3Selling Skills /h3 ul liAct as a brand ambassador and embody the values of La DoubleJ.
/li liDeliver an elevated and highly personalized client experience.
/li liDevelop strong client relationships and foster long?term loyalty.
/li liSupport the team in driving sales performance through exceptional service.




/li liEnsure outstanding after?sales service and customer care.
/li /ul h3Leadership Skills /h3 ul liLead by example and inspire the team to achieve ambitious goals.
/li liCoach, motivate and support team development and performance.
/li liFoster a collaborative, positive and high?performing environment.
/li liMonitor KPIs and contribute to the achievement of store objectives.
/li liDemonstrate strong problem?solving and decision?making skills.
/li /ul h3Required Qualifications /h3 ul liProven experience as a Floor Manager, Assistant Store Manager or Team Leader within luxury fashion or premium retail.
/li liStrong experience managing and developing VIC and high?spending client relationships.
/li liExcellent leadership, coaching and communication skills.
/li liResults?oriented mindset with a strong focus on customer experience.
/li liAbility to thrive in a fast?paced and evolving environment.
/li liFluent English is required; additional languages are considered a plus.
/li liPassion for fashion, design and luxury lifestyle.
/li /ul h3What We Offer /h3 ul liThe opportunity to join a fast?growing international luxury brand.
/li liA creative, entrepreneurial and dynamic environment.
/li liThe chance to play a key role in developing our VIC strategy and customer experience.
/li liAn international team with a strong focus on innovation, excellence and personal growth.
/li liPermanent employment contract (CCNL Commercio).
/li /ul pIf you are passionate about luxury retail, client relationships and team leadership, and would like to contribute to the growth of a unique brand such as La DoubleJ, we would love to hear from you.
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a8e7b