It Vendor Performance & Pmo Analyst

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ph3Your Responsibilities /h3 pAt Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease.
Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey.
Guided by our vision—"Creating a future worth living. For patients. Worldwide. Every day."—we work with purpose and compassion, supported by a global team of over 125,000 employees.
/p pWithin our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes.
Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
/p pOur values guide how we work: /p ul liWe Care for our patients, each other, and our communities /li liWe Connect across teams and borders to deliver excellence together /li liWe Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation /li /ul h3The Opportunity /h3 pAs an bIT Vendor Performance PMO Analyst /b, you will play a key role in supporting the governance, performance monitoring, and continuous improvement of IT service providers and internal partners that contribute to Digital Service Operations (DSO).
/p pYou will work closely with IT leaders, Procurement, project teams, and strategic partners to ensure service delivery meets business expectations, contractual commitments, and operational standards.
In addition, you will support Project Management Office (PMO) activities, helping coordinate initiatives, monitor progress, and contribute to successful project execution.
/p pThis is an excellent opportunity for a professional looking to develop expertise in bIT Vendor Management, Service Governance, PMO practices, and Digital Operations /b within a global healthcare organization.
/p h3Your Responsibilities /h3 h3Vendor Performance Management /h3 ul liSupport the monitoring of vendor and internal partner performance against SLAs, OLAs, and KPIs.
/li liMaintain and enhance dashboards, scorecards, and performance reports.
/li liIdentify service deviations, risks, and improvement opportunities, escalating concerns when appropriate.
/li liContribute to service quality monitoring and operational performance reviews.
/li /ul h3Data Analysis Reporting /h3 ul liCollect, validate, and consolidate performance data from multiple sources.
/li liAnalyze trends, recurring issues, and operational risks.




/li liProduce meaningful reports and insights to support decision-making.
/li liAssist in preparing regular performance reviews and executive-level summaries.
/li /ul h3Governance Stakeholder Coordination /h3 ul liSupport the preparation and facilitation of governance meetings, including monthly and quarterly service reviews.
/li liTrack action items, improvement plans, and follow?up activities.
/li liCollaborate with vendors, internal stakeholders, and cross?functional teams to ensure alignment and accountability.
/li liContribute to maintaining effective communication channels across all parties.
/li /ul h3Contract Service Compliance /h3 ul liDevelop a solid understanding of vendor contracts, service agreements, and performance obligations.
/li liSupport compliance assessments and ensure activities remain aligned with contractual commitments.
/li liAssist in audit preparation and documentation management.
/li /ul h3Risk Management Continuous Improvement /h3 ul liHelp identify operational, performance, and compliance risks.
/li liSupport risk mitigation activities and corrective action tracking.
/li liContribute to the enhancement of performance monitoring processes, governance frameworks, and reporting tools.
/li liPromote a culture of continuous improvement across vendor and service management activities.
/li /ul h3PMO Support Responsibilities /h3 ul liSupport project and program management activities related to service providers management and IT initiatives.
/li liContribute to the planning, tracking, and reporting of project deliverables, timelines, and milestones.
/li liAssist in maintaining project documentation (e.g., project plans, status reports, RAID logs, action trackers).
/li liHelp coordinate meetings, prepare agendas and minutes, and ensure follow?up on action items.
/li liSupport resource planning, tracking of dependencies, and alignment across stakeholders.
/li liProvide support in monitoring project progress and highlighting risks or delays to senior team members.
/li /ul h3Your Profile /h3 ul liInformation Technology or similar.




Bachelor's degree required; advance degree preferred /li li1-3 years' experience in IT vendor management, procurement, PMO support (internships included) /li /ul h3T Echnical Professional Skills /h3 ul liUnderstanding of vendor management, IT service delivery, and performance management concepts.
/li liFamiliarity with SLAs, KPIs, OLAs, and service governance processes.
/li liStrong analytical and reporting capabilities.
/li liGood knowledge of Microsoft Excel and PowerPoint; experience with reporting or visualization tools is a plus.
/li liFamiliarity with project management methodologies and tools is advantageous.
/li /ul h3Personal Competencies /h3 ul liStrong analytical thinking and problem-solving skills.
/li liAttention to detail and accuracy.
/li liExcellent organizational and time?management abilities.
/li liEffective written and verbal communication skills.
/li liProactive and results?oriented mindset.
/li liAbility to build collaborative relationships across diverse stakeholder groups.
/li liAdaptability, curiosity, and eagerness to learn.
/li liAbility to manage multiple priorities in a fast?paced, international environment.
/li liTeam?oriented approach with a strong sense of accountability.
/li /ul h3Our Offer For You /h3 pThere is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
/p ul liWhether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world /li liIndividual opportunities for self?determined career planning and professional development /li liA corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one /li liA large number of committed people with a wide range of skills, talents and experience /li liThe benefits of a successful global corporation with the collegial culture of a medium?sized company /li liHybrid work /li /ul pThe indicative annual base salary range for this position is between €****** and €******.
/p pWe are an equal opportunity employer.
/p pWe carefully and respectfully consider all applications, including those from individuals with disabilities (law *****).
/p pWe are committed to providing an inclusive work environment and, where needed, offering reasonable accommodations to ensure all candidates can participate in the selection process and, subsequently, perform their role.
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a8lxk