Customer Excellence Intern

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a8x2t

About the role
Customer Excellence Intern will work closely with our Customer Care Team in providing the best service to serve our patients.
The candidate will use SAP on a daily basis to perform different tasks to fulfill orders and queries from our stakeholders.
Customer Excellence Intern's role is a vital part of our international collaboration.
Responsibilities
Handling customer orders process with possible input into SAP and/or resolution of issues related within the working day.
Monitoring the goods delivery process to the customer and all possible issues.
Management of all the issue related to open orders – Backorders, Blocks and Customer returns.
Issuing and checking invoices in electronic format with possible resolution of anomalies.
Customer support and assistance to the sales team to ensure full satisfaction of all external and internal requests.
Complaints management.
Support to the team supervisor and colleagues with reports and analysis.
What We Are Looking For In You
Current bachelor's or master's student **********) in Business,



Economics, Finance, Data Analytics, or related fields.
Proficient in Excel, with SAP knowledge as a plus (SAP4HANA nice to have).
Skilled in using advanced IT tools.
Strong interpersonal skills to build relationships and handle complaints effectively.
Detail?oriented and committed to accuracy.
Able to work independently and collaboratively as part of a team.
Thrives under pressure and adapts to new tasks with ease.
Focused on customer satisfaction and process improvement.
What We Can Offer To You
Paid 6?month internship experience (with possibility of renewal for further 6 months).
Working in an international environment.
Inspirational colleagues & culture.
Possibility to make an impact.
Fast?growing and innovative environment.
A team?oriented company culture.
Location
onsite in our Milan, Italy offices
Requisition ID: ******
#J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7a8x2t