Guest Experience Leader — Hotel Operations & Service

03 ago - Milano
Russotti Gestioni Hotels S. P. A.

Russotti Gestione Hotels Spa in Milan is seeking a Guest Experience Manager to oversee operations as the on-site property Manager on Duty, ensuring top hospitality and service levels.
You will supervise the lobby and public areas, acting as liaison to coordinate information between strategic and operational teams.
The role requires strong leadership in guest services, training, and guest relations, with collaboration across departments to maintain Marriott standards and guest satisfaction.
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