Account Executive
Pubblicato il 03-08-2026 - Hercle in Milano
About The Company
Hercle is a fast-growing fintech building institutional-grade infrastructure that bridges fiat, stablecoins, and digital assets, enabling cross-border transactions at scale and in real time.
Serving over 200 clients globally, Hercle provides banks, brokers, payment service providers, and fintechs with seamless solutions for cross-border payments, trading, and treasury management.
Working at Hercle
We're a lean, ambitious team where everyone gets real responsibility from day one, with the freedom to move fast and the support to grow.
You'll work at the intersection of global finance and digital assets, solving complex problems for some of the world's largest financial institutions.
Hercle is a flat, collaborative environment where ideas matter more than titles.
People here are self-starters who take initiative and help each other succeed.
If you're curious, driven, and excited to shape how money moves globally, we'd love to meet you.
About The Role
We're looking for an account executive to join our team and grow into a core commercial role.
You'll support the management of our B2B client portfolio, working closely with senior team members to build relationships, coordinate deliverables, and ensure clients are getting real value from Hercle's solutions.
This is a full-time, permanent role from day one.
We're not looking for someone to shadow, we're looking for someone ready to take ownership and learn fast.
Up to 2-3 years of experience in a commercial or client-facing role is the right fit.
Key Responsibilities
Client Support: Assist in managing a portfolio of B2B accounts, handling day-to-day client requests and maintaining strong working relationships.
Account Monitoring: Track account health and usage metrics, flagging issues proactively and escalating where needed.
Internal Coordination: Work cross-functionally with Operations, Compliance, and Product to resolve client queries and deliver on commitments.
Commercial Awareness: Identify opportunities to grow existing accounts and contribute to upsell conversations alongside senior team members.
Reporting: Help maintain accurate CRM records and contribute to regular account performance reporting.
Requirements
Up to 2-3 years of experience in account management, client success, sales support, or a related commercial role
Genuine interest in fintech, digital assets, or financial services
Strong organisational skills: you can manage multiple clients and requests without dropping the ball
Clear communicator, both written and verbal, comfortable engaging with professional B2B clients
Proactive attitude: you spot problems before they become issues and take initiative
Comfortable working with data and CRM tools and AI automation tools
Fluent in English; proficiency in one or more European languages is a plus
Nice to Have
First exposure to B2B environments, even through internships or short experiences
Familiarity with payments, crypto, or regulated financial services
Experience in a startup or fast-moving team
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