Network Support Specialist
Pubblicato il 03-08-2026 - Sharp Brains Solutions in Palermo
Job Description
We are looking for Network Technicians to provide onsite IT and network support at the locations of a leading international retail client.
This is a freelance, on-demand opportunity.
Assignments will be allocated based on your geographic location and availability.
Key Responsibilities
Provide onsite IT and network support at customer locations.
Diagnose and resolve network and connectivity issues.
Install and replace routers, switches, Wi?Fi access points, and other IT equipment.
Perform hardware upgrades and break/fix support.
Complete service reports and update support tickets after each intervention.
Collaborate with remote support teams to resolve technical issues.
Requirements
Minimum 2 years of experience in onsite IT support or network support.
Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi?Fi, and VPN
Experience with networking equipment from Cisco, HP, Aruba,
Fortinet, or equivalent vendors.
Excellent troubleshooting and communication skills.
Valid driver's license and willingness to travel.
Fluent in talian.
Good command of English(mandatory).
Preferred Qualifications
CCNA, CompTIA Network+, or an equivalent networking certification.
Experience providing IT support for retail stores or retail environments.
What We Offer
Flexible freelance engagement with on-demand assignments.
Competitive compensation for each service intervention.
Regular assignment opportunities with customers.
The opportunity to work with a leading international retail organization.
Potential for a long-term working relationship.
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