Commercial Policy & Network Performance Manager

05 ago - Rivalta di Torino
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ROLE

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Commercial Policy & Network Performance Manager

Scope of the role:

Define and govern the

commercial policy framework for the Authorized Repairer network

( dealers and service partners ), ensuring consistency across markets and alignment with aftersales strategy. Drive

network performance improvement

by designing and deploying scalable initiatives that enhance service activity, parts sales and customer retention across the dealer network

Key responsibilities:

Define and manage the

commercial policy framework for the Authorized Repairer network , ensuring consistency across markets and sharing of good practices

Lead the policy review cycle, including business input consolidation, impact assessment and approval process

Design and deploy

dealer performance improvement initiatives

(e.g. service retention, parts upselling)

Drive the rollout of

network initiatives across dealers , ensuring high adoption and effective execution

Act as central coordination point for brand-related

network programs

(e.g.



specialized service concepts)

Collaborate with regional and local teams

to support in-market activation and dealer engagement

Requirements:

3-7 years

experience in

Aftersales, strong network (Authorized Repairers) expertise

and understanding of

Parts & Service business .

Strong analytical and KPI-driven mindset to monitor and improve network performance.

Experience in multi-country environment

Capable of defining performance frameworks / policies and driving implementation.

Hybrid profile combining Operations, Data Analysis, and Stakeholder Management. xysqume

OFFER

SALARY RANGE:

from

€43.000 to €52.000 , that will be defined depending on the level of adherence of the candidate to the job requirements

Collective Agreement:

In accordance with the provisions of the Specific Collective Labour Agreement (CCSL – CNEL code: CO10), and in particular with regard to the classification within the third professional area.

Location : Rivalta di Torino (TO)

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