Field Service Executive
Pubblicato il 05-08-2026 - Chep in Roma
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* English Professional is required
* Driver license
* Coverage Area: Area 2 Nielsen (Veneto, Friuli VG, Trentino) YOUR MISSION Cross functional interface for handling CHEP-material within retail.
Ensuring reliable relationships to customer to identify customer needs and new business opportunities for CHEP.
Key Responsibilities May Include:
* Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
* Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
* Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
* Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
* Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement.
Maintain accurate audit result forecast.
* Collaborate with internal teams and external partners to support business growth initiatives, develop solutions that improve asset recovery, and expand CHEP’s customer base.
* Monitor asset control metrics, using data to proactively identify areas for improvement and implement corrective actions to enhance asset recovery performance.
WHAT WE ARE LOOKING FOR
* Experience within a retail / logistics environment
* Contact with customers / suppliers in a past role
* Service providing background, used to work with customers in Retail, Wholesale- or Logistics
* B2B Sales
* Knowledge of MS Office and CRM (e.g.
Salesforce) WHAT WE OFFER
* 34,640 – 41,500€ annual base salary + 10% annual premio
* Impiegato 2 livello
- CCNL Commercio. xlwpduy
All CCNL provided benefits applicable to this level are included.
* Employee Assistance Programme (EAP)
* Option to participate in company share scheme
* Life Insurance
* Personal Accident Insurance