03 ago - Bardi
Mama Shelter
Job Description THE MISSION?
Nighttime Superstar: Oversee nightly operations, making sure everything is in tip-top shape for our guests!
Guest Experience Hero: Be the go-to person for guests during the night, addressing their needs and ensuring their comfort!
Problem Solver Extraordinaire: Handle any issues that pop up with a calm and cheerful demeanor—turn challenges into solutions!
Safety Keeper: Ensure the safety and security of guests and staff by following protocols and conducting regular checks!
? Communication Champion: Collaborate with the day team to keep everyone in the loop, sharing any important updates!
Administrative Ace: Manage night audit processes, handle reports, and keep everything organized and running smoothly!
? Feedback Listener: Gather guest feedback during the night and share insights to help us improve our service!
? Ready to light up the night at Mama Shelter Lake Como?
We can't wait to hear from you!
Let's create magical nighttime moments together!
? Qualifications MADE FOR YOU?
ONLY IF...
You're the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky.
You're as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest.
Transparency is your thing: Your motives, methods, and goals are clear as day.
No smoke and mirrors here!
You own your oops moments:
Mistakes happen – you own them, learn from them, and help the team avoid them next time.
Business with a heart: You believe in doing things right, with honesty and fairness.
No shortcuts.
?? You keep secrets safe: Confidentiality is your superpower.
Sensitive info stays in the vault.
? YOUR LITTLE EXTRAS : You always follow through: When you commit, you deliver.
Every time.
Team player (and solo star): Whether you're working with the squad or flying solo, you nail it.
Your vibe is positive approachable: You've got that energy that lifts the room, for both your colleagues and guests.
You know your people: You take the time to get to know your teammates and our guests.
Relationships matter.
You've got everyone's back: We're all in this together – one big family making magic happen.
? Additional Information Next, we're sure you know the tune : First melody: "At Mama, no AI!
We review your application in person and take the time to understand your background.
First verse: We organise an initial telephone interview with our People Culture Team to see if your application fits in with our rhythm.
Chorus: Once you've passed the phone interview, we'll arrange a remote meeting or a meeting at Mama to meet the Gang!
Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ?? or a ??.
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