Commercial Technical Support Manager France & South Europe In this role you drive the technical support strategy across France, Iberia and Italy, partnering with sales, marketing, R&D; and customer teams to deliver measurable value. You lead a small European team and act as the technical bridge for products, applications and dispensing equipment. You will translate scientific expertise into practical, value-driven recommendations for customers and partners. You’ll work to improve efficiency, reduce costs and support market launches with clear, hands-on guidance.
Lead the technical/applicational support strategy for France, Iberia and Italy aligned with European goals
Manage and develop a four-person technical/scientific team across Europe
Collaborate with sales, marketing, technical service, R&D; and customer teams
Provide expert technical guidance on products, applications and equipment to field teams and customers
Support opportunities, tenders and roll-outs with value-based recommendations
Partner with commercial teams to identify customer needs and drive efficiency and cost savings
Build trusted technical relationships at customer sites via meetings, workshops, audits and in-field support

Lead troubleshooting and complaint support with product knowledge and quality processes
Coordinate field testing for European innovations and support launches
Capture market intelligence to identify gaps and inform portfolio improvements
Work with sales leaders to identify capability gaps and training priorities
Champion safe working practices during travel and on-site activities
Master's degree in chemistry, chemical engineering or a comparable technical discipline
Five years of experience in technical service, R&D;, product application support or related field with leadership responsibility
Strong customer focus and ability to translate technical expertise into business value
Proven ability to lead change and manage multiple priorities across countries
Excellent communication and collaboration skills (in-person and virtual)
Strong planning, organizational and strategic thinking skills with hands‑on and digital mindset
Fluency in English and Italian; Spanish language skills preferred
Willingness to travel up to 50% across the region

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Commercial Technical Support Manager France & South Europe

Macchinista 1° Agente

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