Desktop Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7actnj

Job Title: IT Support Specialist (Onsite) Job Summary: We are looking for a proactive IT Support Specialist to provide onsite end-user support, manage office IT infrastructure, and assist with asset and project-based operations. This role requires strong troubleshooting skills, hands-on technical expertise, and the ability to coordinate with remote teams and vendors. Key Responsibilities: End-User Support * Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals (Windows, macOS, Linux). * Handle provisioning, deployment, replacement, and decommissioning of IT equipment. * Troubleshoot hardware, software, and connectivity issues. * Coordinate escalations with Level 2 support teams. Office Infrastructure Support * Support network connectivity, printing, voice, AV, and workplace technologies. * Install and maintain switches, routers, and access points. * Assist with smart office solutions and conference room technologies. * Coordinate with vendors for maintenance and support activities.



Asset Management * Manage IT assets including receiving, labeling, imaging, tracking, and maintenance. * Conduct inventory audits and maintain accurate records. * Coordinate repairs, redeployment, and disposal of devices. * Ensure compliance with asset management policies. Project & Site Support * Support office moves, hardware refreshes, and infrastructure projects. * Assist in business events, demos, and technology deployments. * Provide remote hands support and vendor coordination. Required Skills: * Experience with Windows, macOS, Linux, and office IT infrastructure. * Basic networking knowledge (LAN, Wi-Fi, routers, switches, access points). * Experience in asset management and inventory control. * Strong troubleshooting and customer service skills. * Ability to work independently and collaborate with remote teams.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7actnj