IT Service Manager - ServiceNow & Vendor Governance

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ade39

Experteer Italy is seeking an IT Service Manager/Team Leader to safeguard the stability and performance of NEXT services, acting as the central interface among business, IT teams, and vendors. You will govern incidents, changes, and major incidents and drive continuous improvements in a regulated, multi-country environment.
The role focuses on ServiceNow ITSM enhancements, monitoring SLAs and KPIs, and supporting budgets, audits, and supplier relationships, with hands-on impact on service

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ade39