Technical Support & Technical Flying Doctor

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Technical Support & Technical Flying Doctor – Aftersales Department

We are seeking a highly skilled and dynamic Technical Support & Technical Flying Doctor Specialist to join our Aftersales Department.
You will be responsible for resolving complex vehicle technical issues via our ticketing system, conducting hands-on quality checks on newly arrived vehicles, and deploying directly to dealerships as a “Flying Doctor” for urgent and high-priority cases.

Dealer Technical Support (Ticket Management):
Manage, analyze, and resolve complex technical tickets submitted by the dealer network.
Provide expert guidance on vehicle diagnostics, troubleshooting protocols, and repair procedures.

Flying Doctor (On-Site Assistance)
Perform field visits to dealerships to troubleshoot and resolve critical, unviable, or urgent technical issues on-site.
Provide hands-on coaching and technical assistance to dealer technicians during complex repairs.
Quality Inspection & New Product Launches

Technical Background: Degree or Diploma in Automotive/Mechanical/Mechatronic Engineering or equivalent practical experience.
EV / HV Systems Knowledge: Solid understanding of High Voltage (HV) systems, modern EV/PHEV/HEV architectures, and battery technology.
Certifications: Safety certifications for working on High Voltage vehicles (e.g., PES/PAV certification or local equivalent) are highly desirable.
Language Skills: Fluent English (written and spoken) is mandatory, as you will interact with global technical teams and document technical reports.




Able to manage stressful situations at dealerships with empathy and authority.
Mobility: Full driving license and availability to travel domestically on short notice for on-site interventions.

Gross Salary from 45k EUR based on experience and competence.
A dynamic environment within a growing automotive brand.
About the Company
OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. Its business scope covers the R&D;, production and sales of passenger cars.

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market.
Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide.

Mid-Senior level
Motor Vehicle Manufacturing
Full-time
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aek43