Technical Training & Documentation Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aeppl

Experteer OverviewIn this role you will design and manage global training programs for Technogym’s technicians and installers, ensuring high-quality, scalable knowledge transfer. You’ll develop comprehensive technical documentation and innovative training solutions, from classroom to digital formats. You will collaborate with cross-functional teams, including R&D and field services, to align training with product development and service standards. You help elevate Technical Service quality across branches and distributors while driving continuous improvement. This is a chance to shape how Technogym builds capabilities worldwide and supports a healthier world through expert training.BenefitsDesign, manage, and monitor global training programs for technicians and installers to ensure consistent knowledge transferDevelop and maintain technical documentation and training materials meeting high standardsCoordinate classroom, on-site, and digital training globally to align with business objectivesLead audits and evaluations to meet performance, training,



and certification KPIsImprove training processes using data, feedback, and continuous improvement initiativesAct as Technical Service representative in New Product Development, conveying field needs to R&DCreate innovative training solutions including e-learning, webinars, and blended learningEnhance service quality through audits and competency development, focusing on second-level supportResponsibilities1 to 2 years of experience in technical training, product support, or a similar roleExtensive understanding of the products to train others and provide technical supportFluent English; Spanish or French knowledge is a plusExcellent relationship-building abilities with diverse stakeholdersStrong public speaking and presentation skillsExcellent planning and time management to organize training programs and meet deadlinesBachelor’s degree in Engineering, Technical Communication, Education, or related field#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aeppl