ECS Process Improvement Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aerdz

ECS is a newly established multi-country, multi-brand, omnichannel coffee player within the Lavazza Group. We are looking for a Process Improvement Specialist to join the ECS BusinessPMO team . The ideal candidate will be responsible for understanding how our business operates end-to-end, identifying inefficiencies, and translating insights into concrete improvement initiatives. This role requires strong analytical and organizational skills, a structured mindset, and the ability to collaborate effectively with cross‑functional teams and senior stakeholders.

What you’ll do

End-to-end process mapping: Document business processes across functions, identifying the tools used at each step, the data flows, and the relevant process owners.

Pain point identification: Engage with stakeholders and analyze processes to surface inefficiencies, bottlenecks, manual workarounds, and opportunities for improvement.

Prioritization & initiative design: Assess pain points based on impact, effort, and strategic relevance, then design targeted improvement initiatives with clear objectives and expected benefits.

Implementation planning: Build actionable roadmaps to bring initiatives to life defining milestones, owners, dependencies, and success metrics, and support execution.

Stakeholder management: Act as a trusted partner for business functions, facilitating workshops, alignment sessions, and progress reviews.

Continuous improvement culture:



Contribute to building a structured approach to process excellence within the organization.

Qualifications

Bachelor's degree in Business, Economics, Engineering, or a related field. Master's degree is preferred.

3-4 years of previous experience in process improvement, business analysis, management consulting or PMO roles, with proven process mapping expertise.

Strong analytical and problem‑solving skills, with the ability to translate complex processes into actionable solutions.

Solid project management capabilities and ability to manage initiatives independently.

Good knowledge of Excel and PowerPoint; fluent English.

Detail-oriented, curious and hands‑on approach, combined with a proactive and ownership-driven mindset.

Excellent stakeholder management, communication and presentation skills; comfortable working with both operational teams and senior leaders in dynamic environments.

Availability for business travel; the role can be based in Turin or Milan offices.

Salary and benefits

The role is classified at Level 1 under the Italian CCNL Industria Alimentare.

Initial annual gross salary of minimum €53,000.

Premio per Obiettivi (PPO) equal to €2,500 at target level for 2026.

Benefits

Comprehensive welfare package including short working week during summer months.

Hybrid working policy (10 days a month remote working).

Access to company facilities, such as restaurant service and corporate gym.

A fast‑paced and dynamic international context.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aerdz