Customer Collaboration & Analyst

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aert9

Experteer Overview In this role you support Beiersdorf's customer-focused supply chain by boosting service levels, efficiency, and collaboration with key customers. You will analyze order data and KPIs to identify issues and drive improvements, acting as a trusted partner to customer supply chain teams. You’ll translate customer needs into scalable, tech-enabled solutions and work cross-functionally to align Sales, Planning, and Logistics. This position offers the chance to influence service performance in a fast-moving FMCG environment and contribute to continuous improvement.
Retribuzione / Benefits Understand and optimize customer service and supply chain processes to raise efficiency and satisfaction
Analyze orders, product availability, service performance, and flows to flag issues and implement corrective actions
Foster relationships with customer supply chain teams and act as a trusted business partner
Monitor KPIs (Service Level, On Time Delivery, distribution costs, customer KPIs) and drive improvements
Coordinate logistics information flow between internal and external stakeholders for transparency




Translate customer needs into efficient, scalable solutions and adopt new tools/ways of working
Collaborate cross-functionally with Sales, Planning, Logistics, and other teams on customer-centric initiatives
Responsabilità Bachelor's degree in any field
3 to 5 years of experience in a FMCG supply chain role
Good knowledge of SAP SD (Sales & Distribution)
Strong Microsoft skills (Microsoft Office, 365, Power BI)
Analytical mindset with reporting skills
Excellent communication and interpersonal skills; ability to influence stakeholders
Proactive, pragmatic, results-driven with creative problem-solving abilities
Requisiti fondamentali RAL 36000-40000
Free parking for cars, bicycles, and motorcycles
Flexible working hours (start 8:00–10:00, 1h lunch)
Hybrid work model (2 days remote)
Company store discounts on Beiersdorf products
Participation premio (cash or benefits), Faschim health insurance

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aert9