Senior Client Advisor

05 ago - Roma
Panerai

YOUR MISSION As a dedicated member of the Florence team, the Senior Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy. As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales. HOW WILL YOU MAKE AN IMPACT? * You will actively uphold operational excellence in mastering the Panerai Selling Ceremony * You will demonstrate a strong sales mindset and identify business growth opportunities * You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio * You will support after-sales clients with helpful solutions in accordance with Maison * procedures * You will become a brand ambassador and build a network of high potential clients HOW WILL YOU EXPERIENCE SUCCESS WITH US? * With your empathy and natural curiosity,



you will offer an unforgettable client experience and build a loyal client relationship * With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives * With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation * With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market * Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies. INTERVIEW PROCESS 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call 2nd Stage – Interview with the Boutique Manager 3rd Stage – Interview with the HR Manager and Brand Manager WHAT WE OFFER * CCNL Commercio * Salary Range 37K - 40K€ * Annual premio plan * Commission scheme * 8 EUR Meal Vouchers per working day * Welfare

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