Network Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7agcio

Job Description

We are seeking Network Technicians to deliver onsite IT and network support services at the locations of a leading international retail client.

This is a freelance, on-demand opportunity , with assignments offered based on your location and availability.

Key Responsibilities

- Deliver onsite IT and network support at customer locations.
- Troubleshoot and resolve network and connectivity-related issues.
- Install, configure, and replace routers, switches, Wi‑Fi access points, and other IT hardware.
- Carry out hardware upgrades, maintenance, and break/fix support.
- Complete service reports and update support tickets following each onsite visit.
- Work closely with remote support teams to resolve technical issues efficiently.

Requirements

- At least 2 years of experience in onsite IT support or network support.
- Strong understanding of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi‑Fi, and VPN .
- Hands‑on experience with networking equipment from Cisco,



HP, Aruba, Fortinet , or equivalent vendors.
- Excellent troubleshooting, problem-solving, and communication skills.
- Valid driver's license and willingness to travel.
- Fluent in Italian .
- Good command of English (mandatory) .

Preferred Qualifications

- CCNA , CompTIA Network+ , or an equivalent networking certification.
- Previous experience providing IT support within retail stores or retail environments.

What We Offer

- Flexible freelance engagement with on-demand assignments.
- Competitive compensation for each completed service intervention.
- Regular opportunities to work on customer assignments.
- The chance to support a leading international retail organization.
- Opportunity to build a long-term freelance working relationship.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7agcio