Spanish-Speaking Client Success Representative - LisbonRole
Pubblicato il 05-08-2026 - Cross Border Talents in Città metropolitana di Roma Capitale
Location: Lisbon, Portugal Type: Full-time (40h/week)
Start Date: September 2025 Ready to Power Your Career in Sunny
Lisbon? We are a global leader in technology and services,
partnering with the world's most exciting brands to create
exceptional customer experiences. Operating in over 70 countries
and consistently recognized as one of the "World's Best
Workplaces," we're not just a company; we're a community where your
growth is the priority. About 80% of our leaders started in
entry-level roles like this one. How? Through our commitment to
your development. We provide intensive paid training, cutting-edge
technology, and free access to our Learning and Leadership
Development programs to help you build the career you've always
wanted. Your Mission: Elevate Every Customer Journey In this role,
you'll be the vital link between our clients and their customers,
ensuring every interaction is seamless and exceptional. Your key
responsibilities will include: Managing flight reservations,
including creating, altering, and canceling bookings with
precision. Providing outstanding support via phone and email,
answering queries about services, VIP treatment, and special
assistance needs. Expertly handling customer claims and resolving
issues related to flight disruptions, delays, or cancellations.
Being a trusted source of real-time, accurate information to
empower customers. Listening with empathy and going above and
beyond to create memorable, positive experiences. Is This a Match?
We're looking for someone who: Is fully fluent in Spanish (C1) and
has a strong command of English (B2).
Excels in communication and
brings empathy and a collaborative team spirit every day. Has at
least 6 months of experience in customer service, tourism, or a
related field. (A nice premio) Previous experience with GDS tools
like Amadeus, Sabre, or Galileo. Don't check every single box? No
problem. We hire for potential. Apply anyway, and we'll find the
right role for your skills. Why You'll Love Working With Us (And in
Lisbon!) We support your unique lifestyle with a fantastic package:
A competitive salary package, including performance bonuses. A
modern office in a central Lisbon location. Fully paid,
comprehensive training and clear career development paths. But the
biggest perk? Living in Lisbon, Portugal . Imagine your life
outside of work: breathtaking Atlantic beaches, a rich history,
world-famous cuisine, and over 300 days of sunshine per year.
Portugal offers an incredibly high quality of life, a welcoming
international community, and is the perfect gateway to explore the
rest of Europe. Join Our Game-Changing Team If you're ready to grow
and be inspired, we want to hear from you. Apply today and discover
why to call us their employer of choice. We are proud to be an
equal opportunity employer. We are committed to creating a diverse
and inclusive environment and prohibit discrimination and
harassment of any kind. All employment decisions are based on
business needs, job requirements, and individual qualifications.
Please note: In accordance with Portuguese law, only applicants
legally authorized to work in Portugal will be
considered.