Quality Assurance Manager – W/M
Pubblicato il 05-08-2026 - Experteer Italy in Italia
Experteer Overview
In this role you lead quality performance for Fine Jewelry and Home & Accessories across the US and Europe, ensuring product excellence and compliance. You’ll supervise production and supplier quality, drive preventive quality assurance, and manage a team to foster continuous improvement. You’ll partner with cross-functional teams to address quality risks early and support robust industrialization of new products. Your work enables Tiffany to sustain premium standards while scaling quality across the value chain.
Retribuzione / Benefits
- Lead quality activities across internal and external operations to meet Tiffany & Co. standards and legal requirements
- Oversee local inspection and control activities aligning with production turn-time expectations
- Monitor quality performance via audits, KPIs, and reporting; define improvement priorities to reduce defects
- Continuously review quality controls and operating practices to improve reliability and product conformity
- Lead supplier quality oversight including supplier evaluations, audits, and performance improvement actions
- Manage supplier CAPA and track corrective actions to closure with sustainable outcomes
- Drive preventive quality assurance by assessing upstream risks across supplier capability,
production readiness, specs, and testing methods
- Support root cause analysis and quality improvement initiatives with global cross-functional teams
- Lead and develop a team of 8, fostering accountability, collaboration, and continuous learning
- Act as a key quality partner to product development, manufacturing, and suppliers to ensure measurable, sustainable quality in production
- Contribute to new product readiness by identifying quality risks early and supporting robust industrialization
Responsabilità
- Engineering degree or Master in quality/manufacturing or equivalent xysqume
- Min 8 years of experience in production quality, supplier quality, or similar roles
- Experience in luxury/jewelry goods or high-value manufacturing environment
- Fluent in English; Italian or French preferred
- Analytical and strong problem-solving skills
- Flexible, adaptable to changing prioritiesAbility to build effective partnerships with suppliers and cross-functional teams; excellent communication and team spirit
- Strong organizational and time management skills
- Advanced MS Office skills
- Weekly travel to external/internal manufacturing facilities
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