Customer Service Sales Engineer

05 ago - Bologna
ACMA, a Coesia

ph3About the Company /h3 /brpbACMA /b is a leading organization headquartered in Bologna, Italy. /p /brpAs a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. /p /brpOur business portfolio encompasses a wide range of innovative tailor-made packaging machinery solutions, by working hand-in-hand with customers and partners. /p /brpWe strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers. /p /brpFor more detailed information about ACMA and its comprehensive business landscape, please visit /p /brpACMA is part of bCoesia /b, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 21 different companies and employs over 8,000 people as of 2026. /p /br /brh3About the Role /h3 /brpThe Customer Service Sales Engineer will support the business operation in the assigned areas. /p /brpMain responsibilities include: /p /brul /brliManage sales opportunities in the assigned geographies in collaboration with Customer Service Area manager, regional colleagues, ensuring the highest level of customer satisfaction; /li /brliCoordinate the internal processes (involving engineering / operations) to manage end to end CS projects,



from offer to order and delivery to customer; /li /brliAssure project margin results along execution process and keep aligned communication both on customers and internal stakeholders; /li /brliPromote and develop continuous improvement process inside Customer Service department. /li /br /ul /br /brh3What You Need to Be Successful /h3 /brul /brliEngineering Degree (Mechanical, Electronic or equivalent) /li /brliAt least 2-3 years in Sales roles /li /brliUnderstanding of mechanical components and industrial machinery (preferred); /li /brliPassion and curiosity for technical topics; /li /brliCustomer orientation and customer service mindset; /li /brliGood analytical and problem-solving skills; /li /brliEnglish proficiency; knowing other languages will be considered as a plus. /li /br /ul /br /brh3Our offer /h3 /brpCompensation for this role includes a base salary starting from EUR 39000, in line with experience. The actual offer may exceed this minimum based on the candidate's qualifications and fit for the role. /p /brpA range of additional benefits (e.g., insurances, etc.) is also available in accordance with Company policy. /p /brpThe applicable collective agreement is the CCNL Metalmeccanico. /p /br /brh3Join the Team! /h3 /brpCoesia is an equal opportunity employer. We believe in fair, merit-based recruitment and assess all candidates exclusively on the basis of their qualifications, skills, experience and suitability for the role. /p /p #J-18808-Ljbffr

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