Quality Manager

05 ago - Sesto San Giovanni
Experteer Italy

ph3Experteer Overview /h3pIn this role you act as the voice of the Customer within the Service Platform, driving Quality and Safety improvements across projects, manufacturing and maintenance. You will foster a strong quality culture, ensure compliance with contractual and regulatory requirements, and lead continuous improvement initiatives. You will coordinate quality activities to align with QCD objectives, manage audits, and support certifications. You will also lead and develop the Platform Quality team, monitor KPIs and drive problem solving to reduce deviations and non‑conformities. This position sits at the heart of delivering reliable mobility solutions and shaping a culture of excellence. /ph3Retribuzione / Benefits /h3ulliManage customer feedback, surveys and improvement plans to boost satisfaction /liliDefine, implement and monitor Quality and Safety objectives across projects, manufacturing and maintenance /liliEnsure consistent application of Quality and Safety processes and escalates critical issues /liliPromote a culture of Quality, Safety and continuous improvement to reduce deviations /liliCoordinate project quality activities to align with Quality, Cost, Delivery (QCD)



objectives and contractual obligations /liliCollaborate with Supplier Quality teams to address NCRs and corrective actions /liliDrive problem-solving initiatives and ensure effective Lessons Learned (REX) processes /liliLead internal and customer audits and verify corrective actions /liliSupport achievement and maintenance of external certifications /liliLead, coach and develop the Platform Quality team /liliMonitor Quality KPIs and dashboards for continuous improvement /li /ulh3Responsabilità /h3ulliMaster's Degree in Engineering, Business, or related field /liliMinimum 5 years of experience in Quality Management roles /liliFluent English /liliKnowledge of railway industry, standards and certifications is a plus /liliStrong knowledge of Quality standards and methodologies (ISO 9001, ISO/TS 22163 IRIS, CMMI, ECM) /liliExcellent communication, leadership, stakeholder management and problem-solving skills /liliAbility to operate in complex matrix organizations and manage multiple interfaces /li /ul /p #J-18808-Ljbffr

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