Salesforce Administrator

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7akhpi

For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces.For our headquarters in Concorezzo (MB), Frette is seeking a skilled and detail-oriented Salesforce Administrator to support and enhance our Salesforce environment across Sales Cloud and Service Cloud. This role will be responsible for system configuration, user support, automation, and continuous improvement of business processes to drive sales efficiency and customer service excellence.KEY RESPONSIBILITIES:Administer and support Salesforce Sales Cloud and Service Cloud environmentsManage users, roles, profiles, permission sets, and security settingsConfigure and customize objects, fields, page layouts, record types, and validation rulesBuild and maintain automation using Flow, workflow rules, and process builderSupport sales processes including lead management, opportunity tracking, and forecastingSupport service processes including case management, queues, SLAs,



and escalation rulesCreate and maintain reports and dashboards for sales and service performanceTroubleshoot system issues and provide end-user support and trainingMaintain data quality through data imports, deduplication, and governance best practicesCollaborate with stakeholders to gather requirements and implement solutionsAssist with integrations and third-party applications as neededStay up to date with Salesforce releases and recommend enhancementsMaintain documentation of system configurations, processes, and best practicesSKILLS AND QUALIFICATIONS:2–5 years of experience as a Salesforce AdministratorHands‑on experience with Sales Cloud, Service Cloud and FlowStrong understanding of Salesforce data model and security modelExperience building Flows and automationProficiency in reports and dashboardsExperience with data tools (Data Loader, import wizard)Strong problem‑solving and communication skillsPreferred QualificationsFamiliarity with integrations (APIs, middleware tools)Previous experience in retail or wholesale organizationsWe offer a full‑time contract under the Textile‑Industry Collective Labor Agreement (CCNL), with a salary range of €30,000–35,000.Daily tickets from 8€ and a competitive amount of Welfare. Weekly schedule: 40 hours full time from Monday to Friday with flexible opening and closing times (8.30 to 9.30 and 17.30 to 18.30).Frette offers the possibility to have an individual Lavoro da remoto arrangement for two days a week.#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7akhpi