Senior Business Partner — Operations Central Functions, Employee Experience & Relations at Amazon.com

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ppThis Full time on site position offers great opportunities for career growth. /ph3DESCRIPTION /h3pThis role can be performed from the following countries: Luxembourg, UK/IE, France, Germany, Italy, Spain. /ppThere will be travel required up to 30% of the time, mostly within the EU. /ph3About the Role /h3pJoin Amazon's Employee Experience Relations (EXR) team in Europe and play a decisive role in shaping how 12 countries navigate one of the most complex labor relations environments in the world. /ppAs the EU EXR Business Partner (BP) for OPS Central Functions RME Tech field, you will develop and own end-to-end employee and labor relations strategies for the business populations you cover across the EU. /ppYou will serve as a direct strategic advisor to the most senior EU Operations leaders - including the VPs who run mission-critical functions - counselling them on employee experience, regulatory compliance and labor relations risk so they can make informed, confident decisions with significant business impact. /ppReporting into the EU Business Partners and Project, Compliance Risk ER Director, you will cover OPS Central Functions RME Tech field across Europe — primarily IT Ops RME, 3P Transportation Scaling, and Supply Chain Transformation Planning Ops Excellence. /ppEach function reports to distinct VPs and presents unique employee experience dynamics - from highly specialized technical teams with outsized operational leverage to scaling organizations navigating rapid transformation, along with field team living day-to-day at the pace of the miles - requiring a Business Partner who can diagnose distinct needs, develop proportionate strategies, and deliver pragmatic counsel while maintaining strategic coherence and Amazon's EXR standards. /ppAs the EXR Business Partner for those VPs, you will act as a trusted advisor who translates business priorities and challenges to EXR plans and outcomes. /ppYou will look closely after the employee experience in scope, and partner with PXT to build convincing improvement strategies. /ppYou will support organizational changes and respond to emerging business and risk opportunities at EU level. /ppYou will work in close collaboration with other EXR Business Partners, Country Field ER teams, and respective Head of Country ER Leadership to deliver specific country insights and ensure that fair, consistent, and transparent employee experience processes are applied across all operations. /ppThe applicable collective agreement for this role is CCNL per i Dirigenti di aziende del Settore Industriale. /ppThe position is classified at level Dirigente or above, depending on the candidate’s skills, competences and experience. /ppThe minimum gross annual base salary for this position is listed below. /ppThe base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. /ppAmazon reserves the right to offer a higher salary and/or level, depending on the candidate’s skills, competencies, and experience. /ppAmazon's package may include a sign on payment. /ppIn addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. /ppYour recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. /ppIn addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /ppItaly - 98,800 EUR gross annually. /ph3Key job responsibilities /h3pAs an EXR Business Partner, you will be the trusted strategic advisor who translates complex business priorities into actionable employee and labor relations strategies. /ppThis role is a strategic advisory and relationship-driven role where your primary impact comes from: /ppThe quality of counsel you provide to senior leaders navigating ambiguous,



high-stakes situations /ppYour ability to connect regulatory, operational, and human dynamics into coherent strategies /ppThe trust you build as the go-to partner whom VPs seek out before making workforce decisions /ppYour judgment in balancing business agility with employee experience and compliance imperatives /ph3Specifically, you will: /h3ulliDevelop end-to-end ELR strategies for the business populations you serve, ensuring each strategy is grounded in local regulatory context, business operating models, and workforce dynamics across the EU. /liliAdvise VPs and senior leaders directly on labor relations risk exposure, regulatory compliance obligations, and employee experience opportunities - providing clear, data-backed recommendations that enable timely decision-making. /liliIdentify, assess, and mitigate pan-EU employee relations risk by leveraging risk frameworks, employee listening mechanisms, site assessments, and workforce analytics to surface trends before they surface. /liliShape the employee experience across your customer groups by designing targeted interventions, visiting site to get employee’s experience feedback firsthand, testing solutions through local ER partnerships, and scaling what works across the network. /liliNavigate regulatory complexity by maintaining deep awareness of evolving EU labor legislation and advising business leaders on compliance implications about strategic projects, mitigation options, and strategic positioning. /liliLead through influence during critical moments - including organizational change, workforce restructuring, and crisis situations - partnering with ER Country Leaders to ensure coordinated, legally sound, and employee‑centric responses. /liliDrive strategic coherence across diverse populations by developing tailored approaches for each business function while maintaining a unified pan‑EU framework that delivers consistency, fairness, and transparency. /liliPartner cross‑functionally with PxT, Legal, LD, GOLD, and Operations Corporate teams to build leader capability and deliver cohesive employee experience across all touchpoints. /li /ulh3A day in the life Operational Excellence: /h3ulliUse operational data, EXR metrics, and business KPIs to develop persuasive narratives and evidence-based recommendations. /liliLead and deliver complex, cross‑functional strategy at pan‑EU scale from scoping through execution and measurement of impact. /liliDeliver innovative solutions that challenge the status quo and drive measurable improvements in employee experience. /liliDefine and track success metrics for EXR initiatives, ensuring accountability and continuous improvement. /li /ulh3Leadership Capabilities: /h3ulliNavigate high ambiguity and competing priorities across multiple stakeholder groups with minimal direction, exercising sound judgment to drive outcomes. /liliInfluence senior leaders through data-driven insights, pragmatic solutions, and deep understanding of their respective business challenges. /liliBuild and sustain constructive, trusted advisory relationships with senior leaders and multiple stakeholders across functions and geographies. /liliProduce high-quality written communications that analyse problems, present data-backed options, and recommend clear paths forward. /li /ulh3Self Development: /h3ulliSeek learning opportunities and champion new ideas within the EXR function. /liliReflect on strengths and growth areas, actively seeking feedback from peers and stakeholders. /liliLead authentically through self-awareness and transparency.



/liliBuild a diverse network of leaders across the organization. /liliDevelop strong working relationships with VPs, along with internal and external partners. /li /ulh3About the team /h3pThe EU Employee Experience Relations team is a high‑performing, pan‑European function supporting all Amazon Operations business lines to drive employee experience and manage labor relations strategies across the EU Region. /ppActing as a Center of Expertise, we are committed to building capability, ensuring regulatory compliance, and fostering positive employee relations constructive labor relations at scale. /ppOur team operates at the intersection of strategy and execution – partnering closely with Operations, Legal, Public Relations, and Global EXR to advise on critical initiatives and deliver solutions that matter for our employees and customers. /ph3BASIC QUALIFICATIONS /h3ulliBachelor's degree /liliExperience in Employee Experience / Labor Relations roles, with demonstrated multi-country EU exposure /liliFluency in written and spoken English (Common European Framework of Reference C2) /liliProven track record of building trusted advisory relationships with executive stakeholders (Director level and above) /liliExperience leading organizational change initiatives across multiple countries in a complex, matrixed organization /liliDemonstrated ability to use data and business metrics to inform EXR strategy and recommendations /li /ulh3PREFERRED QUALIFICATIONS /h3ulliRelevant postgraduate education in human resources or employee/labor relations /liliFluency in an additional European language (Common European Framework of Reference C2) /liliExperience supporting corporate/central functions or specialized technical populations (as distinct from high-volume frontline operations) /liliProven ability to design, pilot, and scale employee experience programs from concept to measurable impact /liliStrong project management skills with experience leading cross‑functional initiatives across multiple business lines simultaneously /liliDemonstrated ability to influence without authority across senior, cross‑functional leaders /liliHigh judgment and fast comprehension in complex, ambiguous environments /li /ulpAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills and competencies. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Milan, ITA - 98,800.00 EUR Annually /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7aks9l