Customer Excellence Intern - Milan

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7am4qy

**Work mode**:
**Onsite Location(s)**:Milan, MI, IT **Purpose and Passion - Comprehensive Benefits - Life-Work Integration - Community - Career Growth**
- At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
- At Boston Scientific you can take the first step towards a meaningful career by joining a passionate team and contributing to improve the health of people around the world. You’ll have the opportunity to grow and nurture your talent in an inclusive and innovative environment.
- Choosing the right place to work is an important decision. Read all the details below and if it sounds like you, consider joining the team. **In this role, you will be responsible for**: - Handling customer orders process with possible input into SAP and/or resolution of issues related within the working day.
- Monitoring the goods delivery process to the customer and all possible issues.
- Management of all the issue related to the open orders - Backorders, Blocks and Customer returns.
- Issuing and checking invoices in electronic format with possible resolution of anomalies.
- Customers Support and assistance to the sales Team to ensure full satisfaction of all the external and internal requests.




- Complaints management.
- Support to the Team Supervisor and colleagues with Report and Analysis. **What we are looking for in you**: - Good level of English (ideally B2 or above), both written and spoken, and good reading comprehension skills.
- Excellent knowledge of Excel required.
- SAP is a Plus.
- Aptitude for using advanced IT tools.
- Excellent ability to relate to customers and colleagues and to handle complaints and urgent requests.
- Aptitude for teamwork.
- Ability and Aptitude to work under stress.
- Aptitude for customer satisfaction and continuous improvement of service and processes. **What we can offer to you**: - Paid 6-month internship experience (with possibility of renewal for further 6 months).
- Working in an international environment.
- Attractive benefits package.
- Inspirational colleagues & culture.
- Possibility to make an impact.
- Fast Growing and innovative environment.
- A team-oriented company culture.
- Workmode: Hybrid
- Location: our offices in Milan, Italy **We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.** **Job Segment**:Intern, SAP, ERP, Entry Level, Technology

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7am4qy