p PIQUADRO S.p.A. p SALES ASSISTANT_Boutique Resistente dei Marmi /pp Salary (Full-Time Equivalent): Gross annual salary of €26,000 (Full-Time Equivalent), in accordance with the applicable National Collective Labour Agreement (CCNL Pelli e Cuoio Industria). For part-time positions, the salary will be pro-rated according to the agreed working hours. /pp Reports to: Sales Manager /pp Type of Contract: Fixed-term (with the possibility of becoming permanent) /pp Main duties: /pp To provide consistent and exceptional standard of customer service in the store. /pp The Role: /pp To maximize sales for the store; /pp To develop enduring relationships with clients; /pp To provide product, promotion, and pricing information by clarifying customer request; /pp To approach customers and offer them advice and support on product to persuade them to buy; /pp To manage promotional allowance, rebate,

and pricing discrepancies by researching promotion details and regular and special prices; /pp To understand and be able to advise customers on smart professional dress and appearance; /pp To resolve order and inventory problems by investigating data and history; /pp To handle returns of merchandise; /pp To maintain a clean and orderly environment in the store at the highest standard; /pp To support the team on the general operations of the "Piquadro" store; /pp To arrange merchandise on shelves according to popularity and other criteria; /pp To operate cash registers and close daily revenues; /pp To maintain customer database by inputting customer profile and updates; /pp To go the "extra mile" to meet targets. /pp The Candidate: /pp Fluency in English (written spoken) is strongly desired and Chinese appreciated; /pp Retail or service industry experience; /pp Great customer service and people skills; /pp Ability to communicate and inspire customers store colleagues; /pp Good standard of numeracy and problem solving; /pp Ability to work towards goals; /pp Strong organizational skills; /pp Dynamic and creative. /p /p

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