Automotive Flying Doctor (Diagnostic Technician)
Pubblicato il 05-08-2026 - Msx International in Toscana
p MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. p With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. /pp We're looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. /pp You'll be the escalation point when others can't fix it — helping reduce downtime and deliver first-time-right repairs. /pp What you'll do: /pulli Support dealerships and repairers on-site and remotely /lili Diagnose and resolve complex electrical, electronic, and drivability faults /lili Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing,
and parameterization /lili Identify root causes using wiring diagrams and technical documentation /lili Support both individual cases and wider technical issues across fleets /lili Create clear technical reports and case updates /lili Coach technicians and provide hands-on guidance /lili Feed recurring issues into continuous improvement /li /ulp What you bring: /pulli Strong experience in automotive diagnostics / technical support / workshop or field service /lili Proven ability to fix complex electrical/electronic faults /lili Hands-on use of OEM diagnostic tools /lili Confidence reading wiring diagrams and technical documentation /lili Experience working with workshops, engineering, or technical teams /lili Ability to support and guide technicians /lili Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background /li /ulp Technical knowledge /pulli Modern vehicle systems: powertrain, ADAS, body electronics /lili Networks: CAN / LIN / FlexRay /lili Diagnostic methods: root cause analysis, guided diagnostics, flashing /li /ulp Language /pulli Working proficiency in English required (written and spoken) /li /ulp Additional information: /pulli CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Livello 2 /lili RAL EUR /li /ul /p