Mechatronics Field Service Technician
Pubblicato il 05-08-2026 - DEAL - Solutions that make the difference in Friuli-Venezia Giulia
About the Company brDeal is a world leader in the field of specialised equipment for bridge and viaduct construction and all associated engineering services. Deal equipment has been used in the construction of over 5.9 million sqm of decks all over the world with Deal’s parent company executing directly roughly 2.5 million sqm of these. Deal provides services that range from conceptual and detailed design of pre-fabrication and erection systems, to the design and supply of specialised equipment such as launching trusses, straddle carriers, gantry cranes, casting machines as well as other custom lifting, moving and casting devices. brTo provide technical guidance for the installation, commissioning, operation, troubleshooting, and maintenance of specialized machinery and equipment used in civil construction projects, ensuring reliable equipment performance and effective customer support throughout the equipment lifecycle. The role acts as a technical link between the Engineering home office, customers, project teams, and site personnel, supporting the successful deployment and operation of equipment at construction sites and contributing to the continuous improvement of products and field service activities. brEquipment Installation and Commissioning brContribute to the installation, assembly, testing, and commissioning of machinery and specialized equipment at customer and project sites. brPerform functional checks and verify the correct operation of mechanical, electrical, electronic, hydraulic, and control systems. brAssist with equipment start-up and ensure that machinery is properly configured and ready for operation. brSupport the integration and testing of equipment control and monitoring systems. brIdentify and resolve technical issues arising during installation and commissioning.
brAfter-Sales Technical Support brProvide technical assistance to customers and site teams during equipment operation. brDiagnose and troubleshoot mechanical, electrical, electronic, hydraulic, and control-system issues. brProvide remote and on-site technical support to minimize equipment downtime. brAnalyse equipment failures and identify the root causes of technical problems. brRecommend and implement corrective actions and repairs. brSupport warranty-related technical investigations and interventions. brSite Operations Support brProvide hands-on technical support during the operation of Company equipment on civil construction and infrastructure projects. brAssist site personnel in the safe and correct use of machinery and equipment. brMonitor equipment performance and identify potential technical problems before they lead to failures or downtime. brSupport equipment maintenance, inspections, adjustments, and repairs. brWork closely with project and site teams to ensure equipment availability and operational continuity. brCustomer Training brSupport the training of customers and operators on the correct use, operation, and basic maintenance of machinery and equipment. brEnsure that operators understand equipment operating procedures and relevant safety requirements. brTechnical Documentation and Reporting brPrepare commissioning reports, service reports, intervention reports, and technical documentation. brRecord technical issues,
equipment failures, corrective actions, and maintenance activities. brProvide feedback to Engineering and Product Development teams regarding recurring technical issues and opportunities for improvement. brMaintain accurate records of equipment performance and field interventions. brContinuous Improvement brContribute to the identification of recurring technical issues and propose improvements to equipment design, reliability, and maintainability. brProvide practical feedback from construction sites to Engineering, Production, and After Sales teams. brSupport the development and improvement of maintenance procedures, troubleshooting guides, and technical documentation. brContribute to lessons-learned activities following commissioning and field operations. brPerform all activities in compliance with Company HSE policies, customer requirements, and applicable site safety regulations. brEnsure that equipment is operated, tested, and maintained in accordance with relevant technical and safety requirements. brImmediately report unsafe conditions, equipment defects, or operational risks. brAt least 8-10 years of work experience brTechnical high school diploma or engineering degree (core knowledge: Mechatronics)brTechnical expertise in machinery and equipment, preferably used in civil construction brGood English knowledge brPosition report to the head of engineering. Activities are mainly performed at our offices in Cargnacco (Udine), with regular site missions at world wide level. brPay range and compensation package brAnnual base salary from 45,000€ to 55,000€ based on experience and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.