Customer Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7amxgm

p To strengthen its technical team, Cosmic Group's hiring a Customer Support Technician to join a dynamic, customer-focused environment. The candidate will be responsible for installing, maintaining, and servicing systems at customer sites, training users, and supporting internal validation and repair activities. p Responsabilities: /pp Performs on-site installation of new systems at the customer's location; /pp Performs periodic maintenance on internal systems and customer systems at their locations; /pp Provides support (both at Cosmic and on-site) for installed systems; /pp Processes incoming returns from customers; /pp Updates company databases with technical findings from the work performed; /pp Reports customer feedback and new requests to the Customer Support Manager.



/pp Provide internal support to the Bring-up and Failure Analysis team for: /pp Validation/repair of ATE components /pp Validation/repair of interface board components /pp Conduct training for customers at our headquarters or at their facilities /pp Requirements: /pp-High school diploma in electronics or related field. /pp-Experience, even minimal, in electronic systems assembly and repair; /pp-knowledge of written and spoken English (minimum level B1) /pp-willingness to travel an average of 25%–30% of the days in the year /pp The position includes an annual gross salary of 26-30k € /p /p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7amxgm