05 ago - Bologna
Vertiv
**Role Statement**:
The local trainer has to assure a high level of technical knowledge to all the AC Power CEs, to keep the relationship with Academy HQ to be trained and accredited to run Academy courses and assure post sales courses to customer engineers, distributors and clients. He/she has to plan the training activities in agreement with the Service Delivery Director and the Academy Director. Due to his/her mission (delivering high level of tech knowledge) he/she has the duty to keep him/herself updated by continuing to make interventions in the field. **Key Duties & Responsibilities**
- Supporting and organizing the training schedule;
- Defining the homogeneous classes of participants through the assessment tests and the knowledge survey for standard and update courses;
- Educating trainees in remote self-learning through the Academy platform;
- Managing with success residential classroom training;
- On-site hands-on training or on the job training support;
- Taking care of closuring courses, including the stage of final exams and related delivery of diplomas;
- Taking part to all the train the trainer activities and courses arranged for the local trainers by the Academy (if he/she lost two of them he/she will looses the accreditation)
- Accrediting customer engineers to work on the field for each product
- Referring to service manager about student criticism
- Keeping the area training suitable for training and always accredited by the Academy
- Taking part at the technical committees to develop training material if involved
- Arranging basic induction courses for new comers
- If required he/she has to arrange training for customers under the Academy structure
- If required, he/she has to be available to travel and run courses in the Academy HQ
- Delivering interventions in the field, with particular focus on the more challenging cases as new product commissioning or repairs, complex installations/equipments and so on. **Key Dimensions**
- He/she has to run at least 6 courses in a year in the Academy standard to keep his/her accreditation
- He/she has to take part and pass with success the exam to all the train the trainers courses (around 2 a year)
- Assure at least 1 week of training in a month
- Respect the quality standard defined by the Academy HQ
- Delivering on monthly basis “added value” interventions in the field **Job Requirements** **School Background**
- Bachelor or /and degree Electrical or Electronic **Language skills**
- Fluent English **Technical / Functional skills**
- In-depth knowledge and practice on AC Power products
- Blended Learning
- Experience of 5-7 years in technical roles in Vertiv **Attitudes** Communication skills The ability to compose reports Teamwork Customer orientation Organizational capacity Leadership skills Operation skills (ability to translate objectives into action) Public speaking & business writing **_OUR CORE PRINCIPALS: _**_Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. _ **_OUR STRATEGIC PRIORITIES _**
- _Customer Focus _
- _Operational Excellence _
- _High-Performance Culture _
- _Innovation _
- _Financial Strength _ **_OUR BEHAVIORS _**
- _Own It _
- _Act With Urgency _
- _Foster a Customer-First Mindset _
- _Think Big and Execute _
- _Lead by Example _
- _Drive Continuous Improvement _
- _Learn and Seek Out Development- At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. _ **_Work Authorization _**
- No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire._
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