Franchise Hotel - Operations Manager (M/F/d) - New Opening
Pubblicato il 05-08-2026 - Ruby in Roma
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** **At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better**together. At Ruby, we keep breaking new ground.** Hey Sunshine, You think travelling is more than just the next summer holiday, but the **feeling of being at home anywhere in the world**? That your workplace should be a place with **personality and soul**, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our **Ruby Giulia**. Ciao Ragazz* from Rome with love. In an increasingly digital lifestyle, where you don't know who is listening and why, our Ruby Giulia with her 164 rooms will whisk you away to a 1970s vintage spy thriller. Her glamorous roof terrace is the perfect hideout from the digital world, where you can simply enjoy yourself. Located on the "Via nazionale" she's between the main station and the "Form Romana", Rome's ancient heart. Shops, cafés, the major sights and Rome's beautiful historic city centre are all within walking distance. We are a fast-growing hospitality group with existing hotels and workspaces in some of **Europe's most exciting locations** and many more projects under construction. We **break new ground** with our **Lean Luxury philosophy**, creating a contemporary and affordable form of luxury. **Join us and make it your own story** **Your day to day**:
**Trust us, you won't get bored, as you**: - **lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions,
while creating a positive team atmosphere as a role model**: - **ensure effective duty and holiday schedules as well as smooth work processes, like to think 'out of the box' and critically questioning existing processes**: - **take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means**: - **live the Ruby Spirit and take care of the execution of our internal styles and quality standards**: - **support your Hotel Manager in recruiting the best talents and thus build a strong team**: - **handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B; and operating supplies (SOE)**: - **ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations**: - **ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions** **What we need from you** **We've been waiting for you, since you have/are**:
***: - **completed professional training in the hotel industry and/or hold a degree in hospitality or business administration**: - **experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy**: - **good knowledge of POS, PMS,
and business management**: - **a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player**: - **a warm and welcoming personality and your communication skills allow you to shine in every interaction**: - **a knack for charming guests, with a hands-on mentality to match**: - **fluent in Italian and English** **What we offer** **What's in for you? That's how we groove**: **Ruby, Ruby, Ruby** ***: - **your style, your smile, your ideas - bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?**: - **better together - at work, during team events or just because it's Monday
**'Cause I'm having a good time** ***: - **sip, snack, repeat - with your Ruby F&B-Credit;**: - **no more excuses - we support your sports program**: - **LEGEN...wait for it...DARY staff rates - for you and your travel buddy** **Money, Money, Money** ***: - **no matter how you get to work - a mobility allowance comes on top**: - **take it to the next level - secure yourself some extra cash through talent scouting, positive reviews and an individual premio agreement** **Ain't no mountain high enough** ***: - **level up your game - trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does**: - **innovation is part of our DNA - Lean Luxury, paperless, cashless,... you name it**
**Where have you been so long?** ***Whether you're a**social butterfly** with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and**behind-the-scenes magic** - there's a place for you at Ruby. We're always looking for**friendly faces** and**passionate team players**.** **Not perfect CVs, but**great personalities**, w