Field Service Engineer - Central Italy

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Why Join Us?
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At Stryker, we are committed to improving patient outcomes through innovative medical technologies.
We are looking for a motivated and customer?focusedField Service Engineerto join our Technical Services team, supporting customers across Central?Northern Italy.
This is an excellent opportunity for an engineer who enjoys combining hands?on technical work with customer interaction, thrives in an autonomous field?based role, and is passionate about delivering outstanding service in a fast?paced healthcare environment.
The Role
As aField Service Engineer, you will be responsible for the installation, maintenance, repair, and technical support of a broad portfolio of Stryker medical technologies, ensuring our customers receive timely and high?quality service.
You will independently plan and manage your service schedule across your territory, organizing customer visits, balancing preventive maintenance, repairs, installations, and administrative activities while adapting to customer needs and priorities.
The territory covers mainlyTuscany, Emilia?Romagna, and Sardinia, with regular travel throughout the region.
International training abroad may be required.
Candidates based inFlorence(preferred) orBolognaare strongly encouraged to apply.
Portfolio
Endoscopy: Instruments: 3 SafeAir: Responsibilities
Service Responsibilities
Perform preventive maintenance, repairs, inspections, and calibration of Stryker electronic and mechanical equipment.
Install new systems and support software and hardware upgrades.
Deliver technical training to internal teams and customers where required.
Ensure all work is carried out in compliance with Stryker quality standards and regulatory requirements.
Planning & Administration
Independently plan and manage your annual service schedule across your assigned territory.
Coordinate customer visits efficiently while accommodating operational priorities and customer availability.
Complete accurate service documentation and maintain traceability using internal reporting tools.




Manage administrative tasks related to field activities, including reporting and service documentation.
Customer Support
Build strong professional relationships with hospital staff and key stakeholders.
Provide technical support to customers, Product Managers, and the Sales team.
Escalate technical issues appropriately and ensure timely follow?up on customer requests.
Deliver an excellent customer experience through professional, responsive, and solution?oriented communication.
What We Are Looking For
Education
Bachelor's degree or technical qualification in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field.
Experience
1–3 years of experience as a Field Service Engineer or in a similar technical service role.
Experience servicing medical devices or other complex technical equipment is highly valued.
Experience working in hospital environments is considered an advantage.
Skills & Competencies
Technically curious with strong troubleshooting skills.
Highly organized and able to independently manage a complex service schedule.
Assertive, proactive, and comfortable making decisions autonomously.
Customer?oriented with excellent communication and interpersonal skills.
Flexible and able to adapt to customer needs, including early morning or evening appointments when required.
Comfortable balancing field work with administrative responsibilities.
A collaborative team player who enjoys building long?term customer relationships.
Languages
Fluent Italian.
English at B2 level or above, with the ability to participate in international training and communicate confidently with global colleagues.
Other Requirements
Valid driving licence.




Willingness to travel extensively acrossTuscany, Emilia?Romagna, and Sardinia, including extended stays in Sardinia when required as well as other close regions.
Willingness to travel abroad for international training when required.
What We Offer
Permanent employment contract.
Competitive salary package.
Company car for business and personal use.
Fuel card.
Corporate credit card for business travel expenses.
iPhone and laptop.
Structured onboarding program.
Ongoing technical training, including opportunities for international training.
Career development opportunities within a global leader in medical technology.
Travel Requirements
This is a field?based position requiring travel mainly, but not exclusively, acrossTuscany, Emilia?Romagna, and Sardinia, with regular travel throughout the regions.
It will also require participation ininternational trainingabroad when needed.
The role includes regular customer visits to hospitals and healthcare facilities, with extended periods in Sardinia as business needs require.
Location
Preferred location:Florence(ideal) orBologna.
Italy Pay Range
€32,000 – €38,000 EUR Annual base salary.
The role may also be eligible for commission and/or premio and benefits package.
We believe transparency helps candidates make confident decisions about their next career step.
Compensation is an important part of that process, and we want to be clear about how pay is determined.
The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role.
In addition to base salary, this role is eligible for commission and/or bonus, along with Stryker's comprehensive benefits package.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.
The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.
xysqume Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7arzi8