Client Relationship Representative (Field-Based) - Rome & Lazio

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7atepu

Role Overview As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants on-field. Key Responsibilities * Promote the company services by visiting clients' premises; * Assist merchants with verification and activation processes; * Monitor and analyze portfolio performance; * Provide in-person support and consultation for existing customers; * Engage in both system-scheduled and self-initiated activities; * Ensure new merchants in the assigned portfolio complete registration; * Support existing merchants in maintaining active usage; * Escalate issues by opening cases for problems beyond their resolution scope; * Present product features and benefits to clients in a compelling manner; * Travel to meet clients and attend industry events.



Requirements * 2+ years of experience in business development within a fast-paced environment preferably a financial services institution; * Understanding of financial products / services features and advantages; * Experience in working with Customer Relationship Management (CRM) systems; * Outstanding negotiation skills; * Strong organizational and diary management skills; * Resiliency and the ability to handle objections; * The ability to deal with a diverse client base; * Computer literacy & tech mindset; * Fluent in English and Italian. Benefits * Permanent contract via an Employer of Record (EOR). * An attractive performance-based premio (linked to individual targets and boosted by collective goals). * A comprehensive benefits package in addition to salary (Allowances, group medical plan coverage, etc). * The opportunity to work with a highly motivated team in a dynamic, fast-paced environment. * The opportunity to work at an international fintech company with strong cultural diversity. #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7atepu