Operation Optimization Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7au5cy

ppWithin the CTO Italy Operations team, the Operational Optimization Specialist plays a key role in ensuring the efficiency, reliability, and operational sustainability of systems and services supporting the Italian LE Business Units. /p pThe position focuses on operational process analysis, identification of inefficiencies, reduction of recurring incidents, and technology obsolescence management, with the objective of improving service quality and ensuring business continuity. /p h3Operational Process Optimization /h3 ul liAnalyze existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement /li liDefine and implement optimization strategies aimed at reducing operational overhead and improving overall service reliability /li liSupport the standardization of operational processes by promoting best practices and structured approaches /li liCollaborate with technical and business teams to ensure alignment between processes, systems, and operational objectives /li /ul h3Obsolescence Analysis /h3 ul liConduct structured assessments of existing systems and tools to identify components approaching end-of-life or no longer supported /li liEvaluate operational risks related to technological obsolescence and propose mitigation actions /li liContribute to the definition of upgrade or replacement roadmaps,



ensuring service continuity /li liSupport and coordinate transition activities in collaboration with involved teams /li liAnalyze root causes of recurring incidents and operational issues /li liDefine and implement medium- to long-term corrective and preventive actions /liliMonitor the effectiveness of implemented solutions and promote a continuous improvement mindset /li liDocument solutions and resolution processes, contributing to the creation and maintenance of an operational knowledge base /li /ul h3Stakeholder Cross-functional Collaboration /h3 ul liWork closely with technical, operations, and business teams in complex, multi-stakeholder environments /li liSupport effective communication across different functions involved in operational processes /li liContribute to the management of optimization initiatives and projects in multi-cultural contexts /li /ul h3Requirements /h3 ul liBachelor’s or Master’s degree (preferred) in Engineering, Computer Science, Economics/Management, or related fields (or equivalent experience) /li liLeadership experience in complex, multi-stakeholder environments (typically 3+ years overall)



/li liStrong written and spoken communication skills in English; Italian is a plus depending on context /li liSolid technical knowledge of IT and operational environments /li liAbility to apply ITIL best practices and manage complex projects using structured Project Management methodologies /li liBasic data analysis skills to support operational decision-making /li /ul h3Skills /h3 ul liExperience managing projects and activities in complex, multi-cultural environments /li liStrong communication and interpersonal skills /li liMental flexibility, proactive attitude, and strong problem-solving orientation /li liAbility to work collaboratively with cross-functional teams /li /ul h3What we Offer /h3 pWe offer employment at the V level with the relevant salary, in accordance with the CCNL ANIA for non-executive employees and the Generali Group Company Agreement. /p pGross annual salary ranging between 40K€ and 45K€. The final offer will be aligned with the candidate’s professional experience, technical and soft skills relevant to the role, and may include an individual variable component. /p pWe also offer /p ul liSmart working and flexible hours /li liCorporate welfare system /li liSupplementary health insurance and discounted insurance policies /li liTraining and development /li liStructured continuous learning paths (technical and managerial) /li liCareer development programs within the Group /li liAccess to learning platforms and internal mobility opportunities, including international /li /ul pAs an Equal Opportunity Employer, Generali evaluates all applications based exclusively on objective and gender-neutral criteria, including skills, experience and potential, ensuring fairness and transparency throughout the selection process. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7au5cy