Field Service Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7au8z6

ph3About Salesforce /h3pSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword – it's a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. /ph3Agentforce Field Service Consultant /h3pThe Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision – translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies. /ph3Key Responsibilities /h3ulliDemonstrate deep familiarity with scheduling, mobile, asset management, and integration technologies. /liliUnderstand market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs. /liliProvide actionable technical recommendations and insights to clients that focus on driving usage at scale in production. /liliLead technical design sessions, designing and documenting domain‑specific workflows and architectures aligned with the client’s business objectives.



/liliFoster and develop customer champions while establishing technical credibility with clients and account partners through discovery calls. /liliPresent executive‑level product demonstrations to key stakeholders and answer questions to highlight the value of Field Service solutions. /liliTranslate business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities. /liliHandle customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements. /li /ulh3Job Qualifications /h3h3Required /h3ulli7+ years of experience in enterprise software pre‑sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions. /liliBachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience. /liliDeep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration. /liliProven ability to architect and present end‑to‑end solution designs for complex,



enterprise‑scale deployments. /liliExperience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps. /liliStrong executive presence – comfortable delivering product demonstrations and presenting technical recommendations to C‑suite and VP‑level stakeholders. /liliDemonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles. /liliFamiliarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT). /liliExperience in competitive positioning and understanding of the field service technology landscape. /li /ulh3Preferred /h3ulliSalesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect). /liliBackground in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar). /liliExperience working in or alongside a customer success, professional services, or consulting capacity. /liliFamiliarity with Agentforce, AI‑driven scheduling, or agentic workflow automation. /liliTrack record of developing customer champions and technical trust‑based relationships in enterprise accounts. /li /ulh3Benefits /h3pWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7au8z6