Store Operations Manager

04 ago - Milano
Brunello Cucinelli

ppThe Store Operations Manager ensures the excellence and consistency of all operational processes that support the client experience and the daily activities of the store.
This role plays a central function in ensuring the efficiency, structure, and compliance of boutique operations.
/ppThe ideal candidate brings significant experience in luxury retail operations, a structured and solutions-oriented mindset and a demonstrated ability to manage complex operations with precision and a strong sense of responsibility.
/ph3Responsibilities /h3ulliCoordinate all operational activities in the stores, including logistics, stock management, cash operations, and administrative procedures.
/liliSupervise inventory flow with efficiency, ensuring product availability, accurate reporting, and alignment with seasonal launches and collection changes.
/liliImplement and monitor loss prevention activities, ensuring stock accuracy and minimizing inventory discrepancies.
/liliEnsure the seamless execution of daily operations, acting as a key point of contact between store functions and corporate departments.
/liliManage all fiscal and regulatory compliance activities, ensuring adherence to company policies and local requirements.
/liliEnsure accurate cash handling procedures, including daily reconciliation, banking, and monitoring of discrepancies.
/liliEstablish preventive maintenance routines for equipment, IT systems, and boutique facilities to reduce downtime and operational risks.




/liliGuarantee the accuracy and integrity of data across POS and ERP systems, supporting both sales analysis and financial reporting.
/liliOversee the proper maintenance of the physical boutique environment in collaboration with external vendors and internal departments.
/liliProvide ongoing support to the Store Manager and Sales Team by maintaining the boutique's operational infrastructure at the highest standard.
/liliPlay a leading role in planning and executing periodic inventories, stocktakes, and boutique reconfigurations.
/liliMonitor operational costs and drive continuous efficiency improvements.
/liliSupport the implementation of new tools, technologies, and operational processes introduced by the corporate office.
/liliLead and manage the Stock Assistant team, ensuring clear task distribution, training on operational procedures, and high performance in stockroom management.
/li /ulh3Qualifications /h3ulliAt least 5 years of experience in retail operations, preferably within the luxury fashion or lifestyle sector.
/liliDeep understanding of store procedures, compliance requirements, stockroom organization, and ERP/POS systems.
/liliExceptional organizational and analytical skills, with a high level of precision and discretion.
/liliFluent in Italian and English.
/liliCollaborative and solution-oriented, with excellent interpersonal communication skills.
/liliAbility to manage multiple priorities while upholding the standards and values of the brand.
/li /ul /p #J-*****-Ljbffr

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