Strategic Account Manager, Italy (Rome)

04 ago - Lazio
Wonderful

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context. Role Overview We're looking for a Strategic Account Manager who knows how to win in complex enterprise sales. You'll be working shoulder-to-shoulder with our Country Manager in Italy, signing collaborations, expanding accounts, and creating long-term value for some of the largest enterprises in the Italian market. It's not about selling features—it's about selling vision, transformation, and first?mover advantage in a space that every enterprise will soon be racing into. Responsibilities * Own and grow strategic accounts,



building and managing relationships with Wonderful's enterprise clients * Build strong relationships with stakeholders and decision?makers to align Wonderful's products with clients' business goals * Drive product adoption and maximize client success and satisfaction * Collaborate with Product & Engineering to help improve our product and shape upcoming features * Turn customer feedback into product direction, influencing roadmap and solution design * Expand Wonderful's footprint by opening new doors and landing new enterprise customers Requirements * 3-4 years of Account Management experience in a consumption?based company, or * 6+ years of experience in a top?tier consulting firm, or start?up, or large software companies * At least 1 year working in the local market * Exceptional communication skills, written and spoken * Experience in a startup in a hyper?growth stage – a big plus * Fluent in English and Italian * Strong strategic thinking and relationship management skills #J-*****-Ljbffr

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