Strategic Service Relationship Manager (Remote)

06 ago - Roma
Experian

Experian is looking for a Service Relationship Manager in Rome, Italy, who will act as the operational point of contact for clients. This role is pivotal in ensuring client satisfaction and driving continuous improvements in service delivery. Candidates should have at least 4-5 years of experience managing complex client relationships and be fluent in English.

The position includes responsibilities like handling client escalations, ensuring adherence to service levels, and collaborating across various teams to enhance client experiences. The role offers a competitive salary and a comprehensive benefits package.

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