Analytics & Back-Office Lead For Customer Service Ops

04 ago - Bardi
BSH Elettrodomestici Italia

BSH Elettrodomestici S.p.A.
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in Milano seeks an Analytics and Back Office Manager to lead customer service operations, develop KPI dashboards and supervise administrative processes for parts and service contracts.
You will steer performance, manage partner premio schemes, maintain pricing, and coordinate cross-functional teams, with a hybrid working arrangement and a competitive benefits package.
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Bachelor's degree and 3+ years of operations or data analytics experience are required, plus fluent
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