04 ago - Venezia
Fendi Italia
OverviewAs a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.
Main ResponsibilitiesLead individual sales and achieve performance target and KPI
Engage in upselling, cross selling and multiple selling for all product categories
Client ManagementStrengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client
Store OperationsBe able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input
Store ManagementSupport in maintain the inventory accuracy by properly receive display and store merchandise according to company guideline
Profile5-7 years' experience in Fashion/Luxury Sale
Bachelor's Degree or equivalent is preferred
Manages own image standards xysqume on a high level
Strong selling and communication skills are necessary
Excellent relationships skills
Organization, professionalism, self-confidence
Computer skills and Retail management system knowledge
Goal oriented approach, multitasking
Strong knowledge and/or interest for Fashion/Luxury Industry
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