Specialist (Sales)

04 ago - Firenze
Experteer Italy

Experteer OverviewIn this Specialist role, you deliver an exceptional Apple customer experience by understanding needs, identifying ownership opportunities, and recommending Apple products and services.
You stay up to date on offerings and purchase options, helping customers make informed choices.
You support peers with knowledge sharing and contribute to an inclusive store environment aligned with Apple's values.
This position offers a hands?on, fast?paced setting where you help build brand loyalty and create Apple owners.
Retribuzione / BenefitsDeliver excellent service by understanding customer needs and presenting relevant products and services
Identify ownership opportunities and educate customers on purchase options
Stay up to date on Apple products, services, and sales processes
Support peers by sharing product knowledge and assisting with ownership opportunities




Maintain accuracy and follow guidance; perform additional store tasks as needed
Contribute to an inclusive environment by respecting differences and demonstrating Apple's values
ResponsabilitàKnowledge of Apple products and services
Personalize solutions based on customer needs and effectively communicate them
Ability to work in a fast-paced environment with multiple xysqume customers
Team-oriented with shared responsibility and accountability
Curiosity and willingness to learn from others
Understand and protect sensitive or confidential information in line with Apple's values
Availability to work flexible schedules including nights, weekends, and holidays
Proficiency in the local language (written and spoken); sign language supported
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