Onsite Data Center It Technician: 24/7 Hardware & Ops

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Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our expanding Infrastructure Operations team.

Data Center

Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases.

SHIFT WORK Some of the roles within this organization are shift-based hence readiness & availability to work rotating shifts is required for this position. Own the safety initiatives and projects to foster a strong safety culture. DATA CENTER OPERATIONS (DCO)



Diagnosing hardware and network problems followed by physical repairs Troubleshooting events within internal Service Level Agreements (SLAs) Performing root cause analysis of equipment failures Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) possibility to work rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment Local travel may be required up to 10% of the time.

A valid in Italy driving license is required as Data Centers may not have any public transportation available nearby. Our data centers are located in remote areas outside Milan, where access via public transport may be limited. Therefore, a valid EU driving license is required for this role.

Work Schedule This is a 100% onsite in-person position due to the hands-on nature of managing mission-critical infrastructure. The position is classified at level 5 or above, depending on the candidate's skills, competences and experience. The minimum gross annual base salary for this position is listed below.

The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience.

Amazon's package may include further pay components where applicable. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

Diverse

Experiences AWS values diverse experiences. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?

Amazon Web

Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.



We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. IT hardware troubleshooting related experience Completed formal education/apprenticeship or training in IT related field Good command of English as it's an international environment. All job interaction and recruitment process will be in English Valid in Italy driving license Availability to work in rotational shifts Diploma or equivalent formal qualification in IT related field Basic knowledge of Linux and experience with network protocols and in Data Center We make recruiting decisions based on your experience and skills.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary listed corresponds to working on a full-time basis.

For part-time hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include further pay components where applicable.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Company - Amazon Data Services Italy S.R.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b12uj