Key Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b1nnj

Department: Revenue

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Employment Type: Permanent

Location: Italy

Description

Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world’s most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime.

A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world.

Our Mission In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance.

Why Join OneOcean Crew?

Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships.

Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024.

Product Offering:



Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.

Key Account Manager

As a Key Account Manager you will be responsible for managing and growing customer relationships. You will act as the primary point of contact for strategic accounts, ensuring customer satisfaction, driving renewals, and identifying new revenue opportunities through upselling and cross-selling.

Your Voyage Ahead

Account Management & Customer Relationships

Participate in regular check-ins and business reviews to maintain strong relationships

Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM

Attend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer Engagement

Sales & Revenue Growth

Qualify decision-making processes, criteria, and compelling events to drive deals forward

Assess pain points and business impact to position the right solutions





Drive upsell and cross-sell opportunities to expand revenue within key accounts

Support renewals and contract negotiations to maximize customer lifetime value

Value Demonstration & Commercial Execution

Work closely with your sales counterparts to demonstrate product value

Develop and present ROI and business case proposals and solution strategy for customers

Own quote preparation, pricing discussions, and deal negotiations along with your sales counterparts

Collaborate with Rev Ops and Deal Desk for contract review xkiyazw and approvals

Success Metrics

Revenue growth through upsells and cross-sells

High renewal and retention rates

Recommended To Bring On Board

Bachelor’s degree in business, Marketing, or a related field (MBA preferred)

Professional certifications in customer success, account management, or sales are a plus

Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries

Knowledge of the maritime industry and experience in crewing, training, or QHSE departments

Proven track record of managing high-value client accounts and driving revenue growth through strategic account development

Strong leadership experience, including team management and cross-functional collaboration

Expertise in client relationship management and developing long-term client partnerships

Ability to analyse client data and develop strategic account plans

Strong presentation and public speaking skills

Ability and willingness to travel (domestic and international

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b1nnj