Head Of Customer Success

06 ago - Italia
KeyPartners

We’re hiring a Head of Customer Experience to build and scale our Customer Success and Customer Support functions. This is a core business role.

Your mission is to turn Customer Experience into a competitive advantage and a revenue driver.

You will own

- Retention
- Customer satisfaction
- Expansion (upsell & cross-sell)
- Support efficiency at scale

What you’ll do - Build & scale the function

- Own the end-to-end

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