Customer Success Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b3c3s

✅ APPLY ONLY IF YOU SPEAK FLUENT GERMAN & ENGLISH

❌ DO NOT APPLY IF YOU DON'T HAVE A PROFILE PICTURE

If you currently work in hospitality and are looking for a change, this is the role for you!

? Full-time contract with flexible hours

? Fully remote (with in-person meetups)

We are a fast-growing, innovative company looking for a german-speaking Customer Success Manager to join our team! If you are organized, flexible, and eager to grow in a fast-paced environment, this might be the right role for you. Keep reading!

?️ Responsibilities

- Create personalized demos.
- Manage onboarding calls with new customers.
- Maintain customer relationships through regular follow-ups.
- Perform quality checks on our products.
- Handle first-level support requests.
- Take care of back-office tasks.
- Take on additional responsibilities based on your skills and interests.
- (Optional) Manage demo calls with potential customers.

✅ Requirements

Key Requirements

- Native-level proficiency in German.
- Professional proficiency in English.
- Knowledge of and experience in the hospitality industry.
- Experience in customer success.
- Excellent organizational and time management skills.
- Strong attention to detail and ability to work accurately.




- Outstanding written and verbal communication skills.
- Flexibility and adaptability in a dynamic environment.
- Ability to work independently as well as part of a team.
- Ability to meet deadlines.
- Proactive attitude and willingness to take initiative.

Useful Skills (not mandatory but appreciated)

- Professional proficiency in Italian.
- Experience using CRM or customer management tools.
- Interest in artificial intelligence and the hospitality industry.
- Experience or interest in sales.

Soft Skills

- Proactive approach to solving problems and suggesting improvements.
- Adaptability and flexibility to work in a fast-changing environment.
- Ability to quickly learn new tools and technologies.
- Strong customer focus and ability to build solid relationships.
- Self-discipline for remote work and openness to regular in-person meetups.

? What We Offer

- Plenty of room for professional growth.
- Flexible environment that supports remote work.
- Opportunity to learn and work with modern technologies.
- Real responsibility: your work truly matters here!
- Young, friendly, and motivated team.

? Ready to transform the hospitality industry with us? Send us your CV!

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7b3c3s