NovaTaste is a global leader in taste innovation, delivering tailored culinary solutions and memorable taste experiences. A broad portfolio of renowned brands across Europe and internationally brings together extensive expertise in spices, seasoning blends, marinades, functional ingredients and food cultures. Close to its customers and anchored in global expertise, NovaTaste develops tailored solutions for food manufacturers, wholesalers, butchers, gastronomy and food service operators.

These solutions enhance taste, texture and shelf life while consistently addressing sustainability and functional requirements. The company operates 21 locations in Europe, North America and Asia and employs more than 2,400 people who serve over 12,000 customers worldwide.Fixed-term contract (expected duration of 1 year) Tasks Support customer acquisition and business growth through effective sales support

Manage the CPQ process, including quotations, pricing, and sample coordination

Prepare and maintain customer documentation, annual reviews, and activity plans

Coordinate customer events, trade fairs, and workshops

Act as the primary point of contact for customer inquiries

Process customer orders and coordinate deliveries

Maintain customer, material,

and pricing master data

Perform database checks and support pricing updates

Handle customer complaints and ensure timely resolution

Collaborate closely with Sales and cross-functional teams to deliver excellent customer service Skills Completed commercial, business, or administrative education, or a comparable qualification

1-3 years of experience in Customer Service, Internal Sales, Order Management, or a related role, preferable in a B2B environment in the food industry

Good IT skills (MS Office, CRM, SAP)

Fluency in Italian, very good command of English written and spoken

Strong customer focus and service-oriented mindset

High attention to detail, particularly in documentation and data management

Ability to manage multiple priorities and work effectively in a fast-paced environment

Excellent communication and interpersonal skills Benefits Attractive meal vouchers

Professional, free support for mental health through our partner nilo.health

Occupational health services A constructive and innovative working environment in a successful, internationally active company

Customer Service Specialist (m/f/d)

Responsabile del personale in cantiere

Persona o coppia per cura casa e giardino

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Collaboratore

BadanteTrieste